Effective Date: [Insert Date]
Welcome to CHAANA, the online retail platform operated by C AND A HOLDINGS (PVT) LTD (“CHAANA”, “Company”, “we”, “us”, or “our”).
These Website Terms of Service (“Terms”) establish the rules and conditions governing your access to and use of www.chaana.lk (“Website”, “Site”), including the purchase of products and use of any services, features, or functionality made available through the Website.
By accessing the Website, creating an account, placing an order, or otherwise using our services, you confirm that you have read, understood, and agreed to these Terms. If you do not accept these Terms, you should not access or use the Website.
By using our Website, you confirm that you are legally entitled to enter into an agreement under the applicable laws of Sri Lanka.
Where a parent or legal guardian permits a minor dependent to access or use the Website, the parent or legal guardian accepts responsibility for the minor's use of the Website and compliance with these Terms.
You agree to use the Website and our products only for lawful purposes and in accordance with these Terms.
Any new features, services, tools, or functionality introduced through the Website will also be subject to these Terms unless expressly stated otherwise.
You may use the Website for legitimate personal shopping and related purposes.
You must not use the Website or any products or services obtained through it for:
We reserve the right to restrict or terminate access to the Website where we reasonably believe that a user has breached these Terms.
Unless expressly stated otherwise, all materials available on the Website, including but not limited to:
are owned by or licensed to C AND A HOLDINGS (PVT) LTD and are protected by applicable intellectual property laws.
“CHAANA” and its associated logo are registered trademarks of C AND A HOLDINGS (PVT) LTD in Sri Lanka.
Other brand names, trademarks, logos, and trade names displayed on the Website remain the property of their respective owners.
No trademark, logo, brand name, or other intellectual property displayed on the Website may be copied, reproduced, modified, distributed, or used without the prior written authorization of the relevant rights holder.
Unauthorized use may result in legal action.
We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on the Website are accurate and current.
However, certain variations may occur, particularly in relation to product colours and appearance due to differences in individual device screens, display settings, lighting, or photography.
Product availability may be limited. We reserve the right, at our discretion and without prior notice, to:
Products and services purchased through the Website remain subject to our applicable Returns and Exchanges Policy.
All prices displayed on the Website are subject to change without prior notice.
We reserve the right to modify, suspend, withdraw, or discontinue any product, service, feature, or part of the Website at any time.
We will not be liable to you or any third party for any loss arising from changes to product prices, Website features, availability, suspension, or discontinuation, subject always to any rights that cannot lawfully be excluded.
Submitting an order through the Website constitutes a request to purchase the selected products. An order is not necessarily accepted merely because it has been submitted.
We reserve the right to review, refuse, restrict, or cancel any order at
